Legal advice and privacy policy

LEGAL ADVICE

Wireless DNA, S.L., provisto con NIF/CIF B57869521, dirección Parque Tecnológico Bit, Calle Sophia Germain Ed. Lleret, Planta baja, 07121 – Mallorca (Illes Balears), no puede asumir ninguna responsabilidad derivada del uso incorrecto, inapropiado o ilícito de la información aparecida en las páginas de Internet de www.wdna.com Con los límites establecidos en la ley, www.wdna.com no asume ninguna responsabilidad derivada de la falta de veracidad, integridad, actualización y precisión de los datos o informaciones que se contienen en sus páginas de Internet.

Los contenidos e información no vinculan a www.wdna.com ni constituyen opiniones, consejos o asesoramiento legal de ningún tipo pues se trata meramente de un servicio ofrecido con carácter informativo y divulgativo. Las páginas de Internet de www.wdna.com pueden contener enlaces (links) a otras páginas de terceras partes que www.wdna.com no puede controlar. Por lo tanto, www.wdna.com no puede asumir responsabilidades por el contenido que pueda aparecer en páginas de terceros.

Los textos, imágenes, sonidos, animaciones, software y el resto de contenidos incluidos en este website son propiedad exclusiva de www.wdna.com o sus licenciantes. Cualquier acto de transmisión, distribución, cesión, reproducción, almacenamiento o comunicación pública total o parcial, debe contar con el consentimiento expreso de www.wdna.com. Asimismo, para acceder a algunos de los servicios que www.wdna.com ofrece a través del website deberá proporcionar algunos datos de carácter personal.

En cumplimiento de lo establecido en el Reglamento (UE) 2016/679 del Parlamento Europeo y del Consejo, de 27 de abril de 2016, relativo a la protección de las personas físicas en lo que respecta al tratamiento de datos personales y a la libre circulación de estos datos le informamos que, mediante la cumplimentación de los presentes formularios, sus datos personales quedarán incorporados y serán tratados en los ficheros de Wireless DNA, S.L. con el fin de poderle prestar y ofrecer nuestros servicios así como para informarle de las mejoras del sitio Web.

Asimismo, le informamos de la posibilidad de que ejerza los derechos de acceso, rectificación, cancelación y oposición de sus datos de carácter personal, manera gratuita mediante email a carlos.escudero@wdna.com o en la dirección Parque Tecnológico Bit, Calle Sophia Germain Ed. Lleret, Planta baja, 07121 – Mallorca (Illes Balears).

POLÍTICA DE CALIDAD Y SEGURIDAD DE LA INFORMACIÓN

WDNA es una empresa que ofrece servicios y productos tecnológicos especialmente orientados al sector de las telecomunicaciones con ámbito internacional. Dispone de un amplio grupo de ingenieros y científicos dedicados a I+D+i, ofreciendo soluciones tanto de Software como de Hardware.

WDNA se diferencia de los demás por su empeño en desarrollar un sistema único de acuerdo con la necesidad requerida por sus clientes, optimizando precios, mejorando resultados, cumpliendo plazos y los requisitos de calidad especificados. Las exigencias contractuales y los deseos y expectativas de los clientes son el único criterio para establecer un patrón de calidad de nuestros servicios que es una labor común de todas las áreas de la empresa. Para conseguirlo en este mercado cada vez más competitivo y cambiante, WDNA ha tomado la decisión de establecer un Sistema Integrado de Gestión de Calidad y Seguridad de la Información de acuerdo con las Normas Internacionales: UNE-EN-ISO 9001:2015 e ISO/IEC 27001:2013. Que se sustente en las siguientes bases:

Conocer las necesidades y cumplir las expectativas de nuestros clientes, así como los requisitos legales, técnicos y reglamentarios que resulten de aplicación a cada proyecto y cumplirlos.
Comunicar al cliente posibles alternativas u opciones que puedan ajustarse mejor al desarrollo futuro de sus procesos.

Procurar una mejora continua de nuestro sistema de gestión, así como de nuestros procesos internos de forma que nos permita ser más eficientes y, por lo tanto, más competitivos.
Involucrar a nuestro personal, con sus aportaciones, en la consecución de la Mejora Continua del Sistema Integral.
Promover el desarrollo personal y profesional de las personas que integran nuestra empresa.

Garantizar la protección y explotación de los resultados obtenidos.Establecer y perseguir los objetivos en materia de Calidad y de Seguridad de la Información que mejor encajen con las líneas estratégicas de la empresa y con las necesidades de nuestros clientes.Cumplir con los requisitos de Seguridad de la Información.Como consecuencia de este planteamiento, los esfuerzos de WDNA se orientan en distintos ámbitos de actuación:

La mejora constante de la capacitación profesional de nuestro personal mediante planes de formación anuales.
La detección de oportunidades de mejora en nuestro Sistema Integrado de Gestión, mediante revisiones periódicas del mismo que garantizan su permanente adecuación e idoneidad a las exigencias de un mercado cada vez más competitivo y un entorno en constante evolución.

Los clientes de Wireless, al escogernos, pueden estar seguros de encontrar una fiabilidad de respuesta desde el primer contacto hasta la finalización total del servicio.

Protección de datos

Personal Data Protection according to GDPR

Wireless DNA, S.L. under current legislation regarding personal data protection, reports that personal data collected through the forms available on the website: www.wdna.com , are included in computerized files for user specific services of Wireless DNA, S.L..

Personal data collection and processing are aimed at maintaining business relationship and performance in tasks of information, training, counseling and other activities.

Data only will be transferred to those entities that are necessary for the sole purpose of complying with the purpose stated above.

Wireless DNA, S.L. will adopt the necessary measures to ensure the security, integrity and confidentiality for data in accordance with the provisions in the EU General Data Protection Regulation (GDPR).

User may at any time exercise their rights in access, opposition, rectification, limitation, portability and cancellation recognized in Data Protection Regulation. User can exercise these rights free via email to: carlos.escudero@wdna.com or in the address: Parque Tecnológico Bit, Calle Sophia Germain Ed. Lleret, Planta baja, C.P. 07121 – Mallorca (Illes Balears).

You represent that all information provided by him are true and correct and undertake to keep them updated, communicating changes to Wireless DNA, S.L..

Purpose of the personal data treatment:

What purpose will we treat your personal data?

In Wireless DNA, S.L., we will treat your personal data collected through the Website: www.wdna.com, with the following purposes:

  1. In case of contracting the goods and services offered through: www.wdna.com, to maintain the contractual relationship, as well as the management, administration, information, provision and improvement of the service.
  2. Sending requested information through the forms provided at www.wdna.com.
  3. Send newsletters, as well as commercial communications of promotions and/or advertising of Wireless DNA, S.L., and the sector.

We remind you that you can oppose the sending of commercial communications by any means and at any time, by sending an email to the address indicated above. The fields from these registries are obligatory completion, being impossible to realize the expressed purposes if these data are not provided.

How long are the personal data collected retained?

Personal data provided will be kept as long as the commercial relationship is maintained or you do not request its deletion and during the period for which legal liabilities could arise for the services rendered.

Legitimation:

Treatment for your data will be done with following legal bases that legitimize it:

  1. Request for information and/or the contracting of the services of Wireless DNA, S.L., whose terms and conditions will be made available to you in any case, prior to a possible contracting.
  2. Free, specific, informed and unambiguous consent, as we inform you by making available this privacy policy, which after reading the same, if you agree, you can accept by a statement or clear action affirmative, such as the marking of a box provided for this purpose.

In case you do not provide us with your information or you do it in an erroneous or incomplete way, we will not be able to meet your request, since it is impossible to provide you with the information requested or to carry out the contracting of the services.

Recipients

Data will not be communicated to any third party outside Wireless DNA, S.L., except legal obligation. 2 The treatment managers that we have hired have committed to compliance with regulatoryprovisions, applicable in terms for data protection, at time for hiring.

Data collected by service users:

If user includes files that contain personal data on shared hosting servers, Wireless DNA, S.L. is not responsible for the breach by the user of Data Protection Regulation. Data retention in accordance with LSSI: Wireless DNA, S.L. reports that, as a hosting service provider and under the provisions contained on Law 34/2002, of July 11th, on the Information Society Services and Electronic Commerce (LSSI), retained in a maximum period for 12 months essential information to identify the source of data stored and the time when service started.

Retention of such data does not affect secret in communications and may only be used within the framework for a criminal investigation or to safeguard public safety, making himself available to the judges and/or courts or the Ministry which thus requires. Data communication to State Forces will be under legal provisions on personal data protection.

Intellectual Property Rights

Wireless DNA, S.L. owns all copyrights, intellectual property, industrial, “know how” and any other rights related to the content from the website www.wdna.com and the services offered on it, as well as the programs necessary for its implementation and related information. No available any reproduction, publication and/or use for the contents strictly private, full or partial, at the website www.wdna.com without a prior written consent.

Software Intellectual Property Rights

You should respect other programs made available by Wireless DNA, S.L., while being free and/or publicly available. Wireless DNA, S.L. has exploitation rights and intellectual property for software needed. User does not acquire any right or license by the contracted service, to the software necessary to provide service, or the technical information service trace, except for rights and licenses necessary in the fulfillment at contracted services and only for the duration thereof.

In any action that exceeds the contract performance, user will need written permission from Wireless DNA, S.L., being forbidden to user for access, modify, view the configuration, structure and server’s files property of Wireless DNA, S.L., assuming the civil and criminal liability arising from any incident that might involve on servers and security systems as a direct result for a negligence or malicious on his part.

Intellectual property content hosted

Use contrary to intellectual property law services provided by Wireless DNA, S.L. and in particular:

  • Use that is contrary to Spanish laws or which infringes the personal rights. • Publication or transmission any content that, in Wireless DNA, S.L. opinion, is violent, obscene, abusive, illegal, racist, xenophobic or defamatory.
  • Cracks, software serial numbers or any other content that violates intellectual third parties property right.
  • Collection and/or use personal data from other users without their express consent or contrary to the EU General Data Protection Regulation (GDPR) provisions.
  • Use a domain mail server and e-mail addresses for sending unsolicited bulk.

User has full responsibility in the content from its website, the information transmitted and stored, hypertext links, third party claims and legal actions in reference to intellectual property rights and minors protection. User is responsible regarding laws and regulations in force and rules that have to do with running online service, electronic commerce, copyright, maintain public order, and universal principles at Internet use. User indemnifies to Wireless DNA, S.L. for expenses that generate some cause whose responsibility was attributable to user, including fees and legal expenses, even if a court decision is not final.

Information hosted protection

Wireless DNA, S.L. backs content hosted on their servers, however not responsible for loss or accidental deletion data by users. Similarly, replacement does not guarantee total data deleted by users, since such data could have been deleted and/or modified during the period since the last backup.

Services offered, except specific backup services, do not include replacement for the contents stored in the backups made by Wireless DNA, S.L. when this loss is attributable to user; at this case, rate will be determined according to the complexity and volume for the recovery, always previous user acceptance. Replacement for deleted data is only included at cost in service when content loss is due to causes attributable to Wireless DNA, S.L..

Commercial communications

Pursuant to LSSI. Wireless DNA, S.L. will not send advertising or promotional communications by email or other means electronic communication that have not been previously requested or expressly authorized by the recipient. In cases where there are some prior contractual relationships, Wireless DNA, S.L. is allowed to send commercial communications relating to products or services which are similar to those initially made a contract with the customer.

In any case, user can request that you do not get more commercial information through channels customer, upon proof of identity.

© 2019 Network Optimization Service, Network Performance Management | Wireless DNA.

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